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IT Services

We make sure that your systems, networks and digital tools always work, are protected and can grow at the same pace as your company.

GrupoPartner

3.1

IT Services

We manage your IT environment so that your company works safely, agile and without technological scares.

What we do for your business

Incident support

A help team for the day-to-day life of your company

We resolve incidents so that your equipment does not stop: email and accounts, access and permissions, slow teams, cloud tools and more. We connect remotely, We prioritize by urgency and keep you up to date with each incident. Grupo Partner takes care of everything so you can focus on your business.

We assist your team when any day-to-day incident appears: mail, accessed, permissions, slow computers or cloud tools. We focus on getting the user back to work quickly and without complications.

Besides, we record the solution and, if we detect that it is something recurring, we propose the adjustment so that do not repeat.

We resolve incidents remotely to avoid waits and stoppages. We review the origin of the problem, we solve it and confirm that it remains working.

If the issue requires more steps, we tell you what has been done, missing and the next step to close it as soon as possible.

We not only resolve incidents: We review what causes them and apply improvements to reduce them. We adjust permissions, settings and we order tools to make the environment more stable.

The goal is for you to have fewer interruptions and a more reliable system on a daily basis.

Cybersecurity

Equipment protection, access and sensitive data

Cybersecurity is responsible for preventing unauthorized access, virus, ransomware and other attacks that can affect your computers, accounts and documentation. It involves working on passwords well, user permissions, the backups, updates and email or browsing filters.

At Grupo-Partner we review these points, We propose improvements and configure the necessary measures to reduce day-to-day risks to a minimum..

Cloud

Work in the cloud, accessible and organized

The cloud allows you to host files, applications and servers in external data centers, accessing them from anywhere and adjusting resources according to what your company needs. At Grupo-Partner we design and manage this environment so that it is safe, tidy and easy to maintain.

  • Cloud infrastructure design (servers, networks and services).
  • Creation and deployment of servers and applications in the cloud.
  • Seamless migration of data and systems from on-premises environments.
  • Configuring secure remote access for your computer.
  • Implementation of backup copies and protection policies.
  • Periodic safety review, cloud performance and costs.

Most frequently asked questions

He cloud (the cloud) It is a way of using files, applications and services online, without depending on a physical server in your office. allows you access from anywhere, collaborate better and adapt resources according to what your company needs.

If you are considering taking the step, We can analyze your case and recommend the most appropriate option for your team.. Contact us and we solve your doubts.

It depends on the type of company and the data you manage. The usual thing is to start from a solid base: equipment protection, access control y backups. From there it is reinforced with MFA, policies and good practices to reduce risks.

With an initial review it is easy to see which measures provide you with more security without complicating your day-to-day life.. Check now on WhatsApp and we guide you.

You can work on what you already have. First check the current configuration, risks are detected and improvements are applied without “breaking” what works. Starting from scratch is only considered if the system is unstable, insecure or limits work a lot.

In a first review, you can define what should be maintained and what to adjust to gain stability.. Tell us your case and we give you a clear proposal.

IT support provides continuity: fewer stops, incidents resolved faster and a clear point of contact for day to day. Besides, are ordered accessed, permissions and tools to make the environment more stable.

If you are looking to reduce interruptions and gain peace of mind, support adapted to your company can be proposed. Consult us and we explain options.

Yeah. Migration can be planned, move data and configure users and permissions. Remote access is also prepared so that the team can work from outside with a configuration stable y segura.

If you want to do it in an orderly way (without cuts or losses), a plan of steps and execution can be prepared. Contact us and we see it with you.

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